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The short answer: For most households, the Simplehuman Sensor Pump Pro is the better choice because it offers a more powerful, reliable sensor and a longer battery life, but the Original is more budget-friendly and still does the job well. If you need a sensor that works reliably in low light or with dark hands, go with the Pro. If you want a simple, affordable automatic soap dispenser, the Original is sufficient.
Both pumps are touch-free, battery-operated, and have a similar sleek design. However, they differ in several important ways:
The most common complaint about the Original sensor pump is that it sometimes fails to dispense when you wave your hand under it, especially in bright kitchens or if you have darker skin. This is because the Original uses a simple infrared sensor that relies on reflected light. The Pro uses a more sensitive sensor that is designed to work consistently regardless of skin color or lighting conditions. In our experience, the Pro is much more reliable in everyday use, and it’s worth the extra cost if you encounter this issue.
Nobody wants to change batteries every few weeks. The Pro’s longer battery life means less hassle and lower long-term cost. It uses 4 C batteries, while the Original uses 4 AA batteries. The Pro also has a low-battery indicator light that alerts you before it dies, so you’re never caught without soap. The Original doesn’t have this feature. Both are easy to clean, but the Pro’s dispenser nozzle is designed to minimize drips, keeping your counter cleaner.
Both pumps have a similar brushed stainless steel finish that looks great in any kitchen. The Pro is slightly taller and has a larger soap capacity (19 oz vs. 10 oz), so you’ll refill it less often. The Pro also has a more stable base, so it’s less likely to tip over. If you have a busy kitchen, the Pro’s larger capacity and stability are definite advantages.
The Original is often about $20 cheaper than the Pro. If you’re on a tight budget and don’t mind a less sensitive sensor, the Original is a decent entry-level option. However, the Pro’s improved reliability and longer battery life make it a better value in the long run, especially if you have a family or use your dispenser frequently. We recommend checking out our best soap pump buying guide for a detailed comparison with other top-rated dispensers.
Yes, both pumps work with any liquid soap, hand wash, or sanitizer. However, avoid using thick, creamy soaps that may clog the pump mechanism. You can dilute thicker soaps with a little water if needed.
They are not fully waterproof, but they are designed to handle splashes. Do not submerge them in water. Wipe them with a damp cloth when cleaning.
If you’re in a temporary or rental space, the Original might be sufficient. It’s cheaper and less of a loss if it breaks. But if you plan to use it for years, the Pro’s durability and performance make it the better investment.
In conclusion, the Simplehuman Sensor Pump Pro is the superior product, but the Original can still serve you well if you have a limited budget and don’t mind occasional sensor quirks. Consider your priorities and choose accordingly.
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Honesty note: We have not hands-on tested every product mentioned on this page. Where we have not personally used a product, any ranking referenced here is based on verified specs, aggregated owner feedback, availability and editorial comparison rather than a hands-on review.