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The short answer: To set up your Furbo 360, download the Furbo app, create an account, plug in the camera, and follow the in-app prompts to connect it to your 2.4GHz Wi-Fi. The entire process takes about 10 to 15 minutes, and you can start monitoring your dog immediately after the firmware update completes.
Before you start, make sure you have all the components. Inside the Furbo 360 box you’ll find the camera unit, a power adapter, a USB-C cable, a mounting bracket with screws and anchors, a quick start guide, and a sticker for wall placement. The camera itself has a 360 degree rotating base, a wide angle lens, and a speaker and microphone for two way audio. It does not come with a microSD card; for local storage you’ll need to purchase one separately (up to 128GB).
Start by downloading the Furbo app from the Apple App Store or Google Play Store. The app is free and is the only way to control the camera. After installing, open the app and tap “Sign Up” to create a Furbo account. You’ll need a valid email address and a password. Once you’ve created your account, log in. If you already have a Furbo account, simply log in. The app will ask for permission to access your phone’s Bluetooth and local network; allow these permissions because the setup process uses Bluetooth to discover the camera and Wi-Fi to connect it.
For the initial setup, place the Furbo 360 within 10 to 15 feet of your Wi-Fi router to ensure a strong signal. Plug the USB-C cable into the camera and the power adapter into a wall outlet. The camera will power on, and the LED light will start blinking blue. Wait for about 30 seconds until the LED blinks rapidly, indicating it’s in pairing mode. If it doesn’t blink, press and hold the reset button (located on the bottom) for 5 seconds to reboot it.
Open the Furbo app and tap the “+” icon or “Add Device” on the home screen. The app will search for nearby Furbo devices. When your camera appears, select it. The app will prompt you to enter your Wi-Fi credentials. Important: Furbo 360 only supports 2.4GHz Wi-Fi networks, not 5GHz. If your router broadcasts both bands with the same SSID, you may need to temporarily separate them or use your router’s guest network on 2.4GHz. Enter the Wi-Fi password and let the app connect. The camera will take about 1 to 2 minutes to join the network. Once connected, the LED will turn solid blue, and the app will ask you to perform a firmware update. Allow the update to complete; it may take up to 5 minutes. Do not unplug the camera during this time.
After setup, you can place the Furbo 360 on a flat surface or mount it on a wall. For wall mounting, use the included bracket. Hold the sticker where you want the camera, ensuring it’s within reach of a power outlet (the cable is about 10 feet long). Use a drill to make holes for the anchors, then screw the bracket into the wall. Attach the camera to the bracket by snapping it in place. For tabletop placement, simply set it on a stable surface, ideally at least 2 to 3 feet off the floor for a better view. The camera can rotate 360 degrees, so you can adjust the viewing angle in the app by swiping or using the joystick control. Position it so your dog’s main activity area is in view.
Once connected, explore the app’s features: two way audio, bark alerts, treat tossing, and activity zones. You can set up activity zones to get alerts when your dog enters a specific area. In the app, go to “Settings” and then “Activity Zones” to draw a boundary. To test treat tossing, load the treat compartment with small, dry treats (about 1 inch in diameter) and press the toss button in the app. The camera will launch a treat. If you encounter issues, here are common fixes:
Wi-Fi connection fails: Restart your router, ensure you’re using the 2.4GHz band, and check that the Wi-Fi password is correct. Temporarily move the camera closer to the router.
Camera not found in app: Make sure your phone’s Bluetooth is on and the camera is in pairing mode (blinking blue). If not, reset the camera by holding the reset button for 5 seconds.
Poor video quality: Check your internet upload speed; Furbo recommends at least 10 Mbps for smooth HD streaming. Move the router closer or reposition the camera.
Treat tossing not working: Ensure the treat compartment is not jammed, and use treats that are dry and small. Clean the compartment if it’s sticky.
If problems persist, contact Furbo support via the app’s help section. For more detailed information on the Furbo 360 and to compare it with other pet cameras, check out our guide on the Furbo 360 and 9 More Pet Cameras for 2026.
Q: Can I use Furbo 360 without a subscription? A: Yes, the Furbo 360 does not require a subscription for basic features like live streaming, two way audio, and treat tossing. However, some advanced features like continuous recording and smart alerts may require a Furbo Dog Nanny subscription, which offers cloud storage and AI detection. You can use the camera without a subscription, but you’ll have limited cloud storage (a few free clips).
Q: Does Furbo 360 work with Amazon Alexa or Google Home? A: Yes, Furbo 360 is compatible with both Amazon Alexa and Google Assistant. You can use voice commands to toss treats, check the camera, or ask to see your dog on a compatible smart display. To enable, go to the Furbo app’s “Settings” and link your Alexa or Google Home account.
Q: What should I do if my Furbo 360 won’t connect to Wi-Fi? A: First, ensure your Wi-Fi is 2.4GHz. Turn off 5GHz temporarily or separate the bands. Restart your router and the camera (hold reset). Also, check that your phone is connected to the same Wi-Fi network. If it still fails, try using a different phone or tablet, or contact Furbo support.
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